mccarthy group
office planning


telemarketing job heading

Job Title: Telemarketing / Sales Support

Company and Location: McCarthy and Associates Ltd, Coventry, West Midlands

Job Description: Responsible to the Sales Director for :

  • Generating good quality leads to pass on to the sales team.
  • Working in accordance with the company Operational procedures.
  • Making the specified amount of calls per week / booking appointments for the Sales team.
  • Keeping the Sales Act database up to date and using it effectively as a sales tool.
  • Responsible for Admin duties within the Sales department.
Skills / Experience Required :

A minimum of 1 year in a similar office based sales role, preferable in a similar environment, but not essential. Knowledge of ACT database preferred but not essential.

Knowledge of the industry preferred but again, not essential.

Effective organisational skills, excellent written and verbal communication skills and approachable.

Experience of Microsoft Office software essential, including Outlook, Word and Excel.

Training Programme:
  • All statutory training – i e: ISO9001, BS7799, health and safety.
  • Sales Administration and specific sales procedural training.
  • Attendance at relevant seminars, workshops and events as and when required and relevant.
Role Integration:

The role of Telemarketing/Sales Support is important as it is one of the main points of contact for clients, either existing or new and first impressions of the company are often judged through this role.

It is important to have a polite, professional manner and to be knowledgeable about the company and the product and confident when speaking with clients, or prospective clients.

Liaison with other departments within the company is inevitable, whether it be with Projects, Sales Admin, Accounts or Design and therefore a good knowledge of their procedures is essential

HOW TO APPLY
  1. Download The Application Form [requires Microsoft Word]

  2. Fill in the form and save as a Word .doc or print out the form.

  3. Email the form to Judith Culverwell, Systems Administrator at jculverwell@mccarthygroup.co.uk using 'Telemarketing Vacancy' in the subject line or :

  4. Print the completed application and post it to Judith Culverwell, Systems Administrator, McCarthy and Associates Ltd, Systems House, Broad Lane, Coventry, CV5 7AX

  5. If you require more information, please call 024 7646 8866

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